Wednesday, April 18, 2012

What should roofing companies blog about?

Here are five things to keep in mind when writing posts for your roofing company's blog:

1. Know who you are you writing for
Don't try to make a blog post appealing to everyone. Each blog post you write should be targeting a very specific demographic, such as "commercial facilities managers who may be looking for alternatives to re-roofing", or "homeowners who don't know what to do after a hail storm", etc. Try selecting 10 of your existing customers that most represent your target audience, then write blog posts with them in mind.

2. Write about what your customers care about
Your blog posts should be focused on answering questions that you believe your existing or potential roofing customers have, or solving problems they may be experiencing. For more on this, please also see my blog post titled 'Is your roofing website optimized for the wrong things?'. Start by writing down 20 common problems your customers have with their roofs and write about those (service work, new construction, re-roofing, etc.).

3. Write like a real person
Your blog posts should be your perspective on a particular topic, and in your voice. People don't connect with mass amounts of information - they connect with you, the author of the blog. Have a personality. Make an occassional joke. Don't be afraid to be yourself.

4. Allow and encourage interaction
Offer your blog post readers an easy way to contact you, enable them to comment on your blog post and encourage them to do so. Also make sure there is a way they can share your blog posts with their connections on social media.

5.Don't hoard information
Don't be afraid of your competitors stealing your ideas. Provide your honest insights on roofing issues and how to resolve them. Let your customers understand your thought process in recommending solutions for them using real-world examples.

Blogging is an investment
Don't be fooled - blogging is hard, time-consuming work but if you think of it as a long-term investment and are patient for the results to come it will really pay off. I recommend posting 1 or 2 blog posts per week. Trust me, there is no shortage of things to talk about if you really think about your customers' problems, how you met them, the last 20 jobs you did, etc.

If you have any questions about blogging for your roofing company, please feel free to email me at RoofPal@gmail.com. And if you have a blog already, please feel free to leave a link to it in the comments below.

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